Jan 31, 2008 0
Internet problems
Seems things aren’t good in the Middle East when it comes to internet:
Dubai, renowned for its high-technology facilities, has seen many of its services paralyzed by an extensive Internet failure which affected much of Asia and the Middle East on Thursday.
A major telecommunications provider blamed the outage, which started Wednesday, on a major cable failure.
Besides the Internet, the outage caused major disruption to television and phone services, creating chaos for the UAE’s public and private sectors.
There were contradicting reports on the real cause behind the disruption, but Du, a state-owned Dubai telecom provider, attributed it to an undersea cable cut in the Mediterranean Sea between Alexandria, Egypt and Palermo, Italy.
India’s Internet bandwidth has been sliced in half by the outage, The Associated Press reported Thursday, and its lucrative outsourcing industry was seeking to reroute traffic to satellites and to other cables through Asia.
A Du internal memo, obtained by CNN, called the situation in Dubai “critical.”
“This will have a major impact on our voice and Internet service for all the customers,” the memo stated. “The network operation team are working with our suppliers overseas to resolve this as soon as possible.”
In a notice sent to customers, Du said the cable’s operators assured the company it was working to fix the problems quickly, but it did not know when services would be restored.
The outage led to a rapid collapse of a wide range of public services in a country which proudly promotes itself as technological pioneer.
Sources from Emirates Airlines confirmed to CNN Arabic that the outage did not affect its flight schedules — a statement which assured hundreds of travelers worried after rumors about the possibility of rescheduled flights due to the faults.
“Our flights were not affected by the current situation, and the schedules remain unchanged,” said Hatim Omar, an Emirates spokesman.
However, Dnata, a government group in charge of providing air travel services in the Middle East and ground handling services at Dubai International Airport, acknowledged facing problems because of the outage, sources from its technical department confirmed to CNN Arabic.
The outage heavily crippled Dubai’s business section, which is heavily reliant on electronic means for billions of dollars’ worth of transactions daily.
Wadah Tahah, the business strategies and development manager for state-owned construction company EMAAR, told CNN Arabic that it was fortunate the outage started Wednesday, when there had been only moderate activity in the UAE markets. He said that softened the blow to business interests.
But Tahah warned that if the outage continued, “such a situation could create problems between brokers, companies, and investors due to loss of control.”










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